I can’t sign in

  • Check that the email and password are the ones you signed up with; capital letters in the email don’t matter.
  • If you forgot your password, tap “Forgot your password?”: we’ll email you a code to create a new one.
  • If your account isn’t verified yet, we’ll ask for the code from your email when you sign in; tap “Resend” if it expired.
  • If your account was suspended, you’ll see a notice when you try to sign in.

If nothing works, write to support@datecito.com from your account email.

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