Safety & policy

How we protect the community

We combine clear rules, human review and in-app tools to keep Datecito respectful. This is how we make decisions today; as we grow we’ll publish more detail.

Adults only

We ask for date of birth at sign-up and don’t allow accounts for anyone under 18. If we detect or receive a report about a minor, we delete the account and preserve the evidence for the authorities.

Human review

Every selfie verification and every report is reviewed by a team member, not an algorithm. Profile photos that break the guidelines are removed.

Handling reports

Reports are anonymous. Those involving physical risk, minors or extortion are handled first; the rest, in order of arrival.

Preventing repeat offenders

When we remove an account for abuse, we block its email and keep an internal record to prevent it from signing up again.

Privacy by design

Approximate location, encrypted chats, no “seen” or “online” status, and no background location access.

Appeals

If you think we made the wrong decision about your account, you can appeal at confianza@datecito.com. Someone other than the original reviewer looks at your case.

The rules, in plain language

What’s OK and what’s not on Datecito, and what happens when someone breaks the rules.

Read the community guidelines